Privacy Policy

Privacy Policy


Website: Aurrelis.com

At Aurrelis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

By using Aurrelis.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register, subscribe, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment-related details (processed securely through third-party gateways)

Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Referral source

  • Cookies and usage data

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website functionality and user experience

  • Respond to enquiries

  • Prevent fraud or misuse

  • Send promotional offers (where permitted)

  • Analyze website traffic and performance

3. Payment Security

We do not store full payment card details on our servers. Payments are processed through secure third-party payment gateways using industry-standard security measures.

4. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools to:

  • Remember preferences

  • Improve browsing experience

  • Measure marketing performance

  • Understand visitor behavior

  • Show relevant advertising

You may disable cookies through your browser settings, though some features may be affected.

5. Sharing of Information

We do not sell your personal information. We may share data only when necessary with trusted service providers such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics and advertising platforms

  • Customer support tools

We may also disclose information if required by law.

6. Data Retention

We retain information only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Tax/accounting requirements

  • Dispute resolution

  • Business operations

7. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data

  • Withdraw marketing consent

  • Request data portability where applicable

To exercise these rights, contact us through our Contact Us page.

8. Third-Party Links

Our website may contain links to third-party platforms such as marketplaces or social media sites. We are not responsible for the privacy practices of those external websites.

9. Children’s Privacy

Aurrelis.com is not intended for children under the applicable legal age in your jurisdiction. We do not knowingly collect personal information from children.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no online system can guarantee absolute security.

11. Marketing Communications

If you subscribe to promotional communications, you may opt out at any time using unsubscribe links or by contacting us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with the updated effective date.

13. Contact Us

For privacy-related questions or requests, please contact us through the Contact Us page on Aurrelis.com.

Aurrelis
Committed to Trust, Transparency & Customer Care.