Privacy Policy

Aurrelis Legal

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Aurrelis collects, uses, stores and protects information when you use our website, place an order or interact with our services.

Website: Aurrelis.com

At Aurrelis, we are committed to respecting your privacy and protecting your personal information. By using Aurrelis.com, you acknowledge the practices described in this Privacy Policy.

Section 01

Information We Collect

We may collect information that you voluntarily provide when you place an order, create an account, subscribe to communications or contact our team.

Personal Information

Full name
Email address
Phone number
Billing address
Shipping address
Payment-related information processed through secure third-party payment providers

Non-Personal Information

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referral source
Cookies and usage information
Section 02

How We Use Your Information

Information collected through our website may be used to operate our store, provide services and improve your experience with Aurrelis.

Process and fulfil your orders
Provide customer support
Send order and shipping updates
Respond to enquiries
Improve website functionality
Improve customer experience
Prevent fraud or misuse
Send promotional communications where permitted
Analyse website traffic and performance
Section 03

Payment Security

Aurrelis does not intend to store full payment card details directly on its own servers. Payments may be processed through third-party payment providers that maintain their own security and privacy practices.

Payment information may therefore also be subject to the privacy policies and terms of the relevant payment provider.

Section 04

Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics technologies and similar tools to support website functionality and help us understand how visitors interact with Aurrelis.com.

Remember browsing preferences
Improve the website experience
Measure marketing performance
Understand visitor behaviour
Provide relevant advertising where permitted

You may manage or disable cookies through your browser or device settings. Some website functionality may be affected when certain cookies are disabled.

Section 05

Sharing of Information

We do not sell your personal information. Information may be shared with service providers when reasonably necessary to operate our business and provide our services.

Payment processing providers
Shipping and logistics partners
Website and hosting providers
Analytics platforms
Advertising platforms
Customer support service providers

Information may also be disclosed when required or permitted by applicable law, regulation, legal process or governmental request.

Section 06

Data Retention

We may retain information for as long as reasonably necessary for legitimate business purposes and to meet applicable legal or regulatory obligations.

Order fulfilment
Legal and regulatory compliance
Tax and accounting requirements
Dispute resolution
Business operations
Section 07

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

Request access to personal information
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw marketing consent
Request data portability where applicable

You can contact our team to submit a privacy-related request. We may need to verify your identity before processing certain requests.

Section 09

Children's Privacy

Aurrelis.com is not intended for individuals below the applicable legal age required to independently use our services in their jurisdiction.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Section 10

Data Security

We use reasonable administrative, technical and organisational safeguards designed to help protect personal information against unauthorised access, misuse, loss or disclosure.

No method of online transmission or electronic storage can be guaranteed to be completely secure.

Section 11

Marketing Communications

Where permitted and where appropriate consent has been obtained, we may send communications relating to products, new launches, offers and other Aurrelis updates.

You may opt out of promotional communications at any time by using an available unsubscribe option or by contacting our customer support team.

Section 12

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices or applicable requirements.

Updated versions will be published on this page. We encourage visitors to review this page periodically for the latest information.

Section 13

Contact Us

For privacy-related questions, requests or concerns, please contact the Aurrelis team through our Contact Us page.

Need Assistance?

Have a Privacy Question?

If you have a question regarding your personal information, privacy preferences or this policy, our team is here to assist.

Contact Aurrelis

Committed to trust, transparency and customer care.

AURRELIS Fragrance. Beauty. Everyday Luxury.